jeannie500
01-01-1970 02:00
Great hotel just spoiled by Spa staff.. Went just for a few days. Room was lovely, food very good, service very good and the staff (except Spa) were fantastic, so friendly and really helpful.
The only bad thing was the spa staff, the manager and his sidekick, were absolute pests. Trying to sell massage when you picked your towel up and trying again when you dropped your towel off. After you had said no they still continued and then were quite unpleasant. Another review wrote they used their own towels just to avoid the spa staff. Such a shame as the facilities in the spa were great, pool, steam room and 2 saunas!!. .
svzd2024
01-01-1970 02:00
We had an amazing holiday 😉. We stayed at The Sense Deluxe Hotel from October 12, 2025, to October 23, 2025. It was our first time at this hotel. We left it with the best impressions. I express my deepest gratitude and appreciation to all the staff. The rooms are cozy, everything is clean, and every request is fullfield with an excellent service. The food is simply out of this world-there's plenty of it, everything is delicious, you're spoiled for choice, and you want to try everything. This hotel is a gastronomic paradise. There are small pools inside area, but there's a private beach with a pier, just a 5-minute walk away, or the staff can get you there in a golf car. The hotel's guests are mostly German, but the staff happily speaks both English and Russian, ensuring no barriers interfere with relaxation and communication. You do a fantastic job making your guests' stays unforgettable. This hotel is definitely worth a visit. I highly recommend it. I hope to see you again soon.. .
B5004RHdanielles
01-01-1970 02:00
Good and the bad.. Lets do the positives first. Location fantastic, food is amazing and the beach just tops it nicely. Hotel is stunning and aesthetically pleasing and very clean. Cleaners work very hard and very polite. They always greet you on the corridors when they see you. Animation team very friendly and superb.
Front of house staff, mainly the young men are very rude. However, the older guys are lovely. I emailed prior to the stay to ask about late checkout due to our late flight home. I recieved a reply saying to ask on check in, which I did and I was told to come back in a few days. So I did, this was now day 4 of a 7 day holiday where the young lad was quite rude and said "I told you to come on morning of check out". He didnt. Anyway we sorted that on morning of check out. Most of the servers are rude apart from the pool bar that is open at night time. In the resturaunt most of the staff are arrogant and dont want to see to you if you are English. (This was a trend we saw I will explain further down). One evening we were half way through our meal and were asked to move to another table as where we was sat was reserved. There was No reserved sign on the table. We had to pick our half eaten meal up and move. I felt sorry for the guy that was made to come and ask us he was polite and very apologetic. The morning after the same table had a reserved sign on and for every meal time afterwards for the same family to sit at. we then found out they would have been back handing the resturaunt staff to make this happen. I did not know you could reserve in an all inclusive the mind does boggle. They were us (2brits) and 4 other brits in the whole hotel. Other guests where mainly German and Dutch. When the staff see your English their expression really changes. Its quite rude to be honest. We ended up spending a lot of time out of the hotel and on trips. Which isn't what we quite had imagined after this wasnt a cheap holiday. This was my first time in turkey and it is beautiful but I have been put off by the lack of welcoming to English people in the side area.. .
440mandyt
01-01-1970 02:00
We happy here we like hotel thanks all. Hotel is good we have all time pool everting fine and we happy about fun because animation team so cool feridun so fun thanks the sense. .
H9322HImichellek
01-01-1970 02:00
The sense is good thanks. Hotel is fine food also okay pool and beach so cool animation team good job but feridun so fun thanks everting we like the sense hotel. .
695ljubicam
01-01-1970 02:00
Don't go here. Unfortunately very unpleasant stay. Starting from the first day. Manager of the reception not helpfull and rude. All the reception team making you feel unwelcome. Nobody speaks english . AC in the room is malfunctioning, the cleaningladies are rushing you to get out of the room . Service at rhe restaurant the same.. .
754shelleyj
01-01-1970 02:00
Fantastic Hotel. Fabulous hotel…. Hotel was very clean and rooms were amazing. Beds were so comfortable ( I’m really fussy with beds ) we had a family room and it was very spacious. Balcony could of had more seats on as seen as it was a family room but apart from that was very clean and our maid was lovely and very refreshing that she never hinted for tips unlike other hotels we’ve stayed in in side. Pleasantly surprised how nice the food was. Especially at the beach bar. The lady in the corner who did the bread was so sweet and the bread was divine. All the staff were so lovely. We went in may and it wasn’t too busy so was perfect for us. We booked out the hut on the pier which was nice and private. The waiters brought us champagne, fresh fruit and biscuits. They made sure we were well looked after. Will definitely come back to this hotel.. .
mad8129
01-01-1970 02:00
Food could be better & D J should be made to take his headphones off & listen to the maximum volume he was pumping out. The hotel was fine
The disco for the foam pool party in the afternoon was so LOUD a good 150 metres away it was shaking the windows
in the adults only pool area
We booked a Italian restaurant dinner my wife had to send her chicken back it was uncooked & blood was still coming out of it
.not a place we will return to
1 1/2 hour journey from airport. .
V7977OJleej
01-01-1970 02:00
Great holiday going again.. Really enjoyed ourselves , the hotel is very good, rooms are nice, food was nice somewhat repetitive as with most all inclusive holidays. Staff were amazing could not do enough for you. Beach bar is great. Aeryton and the entertainment staff were really friendly and made our days/nights fun. Bar staff , waiters were amazing. Enjoyed so much going back in September. Cheers to all at the hotel from Jacky and Lee. .
brookq2025
01-01-1970 02:00
ACE. ECE had been a very good entertainment rep, we have had such a fun nights she’s a very nice and kind member of staff. All the nights we’ve had she’s been very helpful and always made us join in with all the entertainment, been a. Very fun holiday.. .