Nathanniamh
01-01-1970 02:00
genuine review and honest. the girls on the bar in the day were beyond amazing so quick at serving yet funny and interpersonal but that’s where the customer service ended, the 3 girls on the “ customer services “ were the furthest from their job description as you could imagine and on one of the nights a man was knocking and i mean knocking on our door and when i asked who he was he said house keeping i got dressed opened the door any nobody was there when i went down to reception i was told its a big hotel it’s kids ( a kid with a man’s voice banging that hard at 4am? ) the food was so hit and miss one morning there will be nothing edible the next it’s lovely same with dinner the drinks were lovely the room is amazing the views beautiful but this is an honest asssessment oh and the entertainment unless your under ten is excruciating to the point it’s that loud and childish you need ear muffs. .
Elleliam06
01-01-1970 02:00
Good 4/5 star hotel. Hotel is a 4/5 star. Food was one of the best all inclusive hotels I have been too, lots of different choices each day!
Hotel was very clean and rooms were cleaned to a high standard everyday.
Pool was quite cold, and there is no where near enough sunbeds to accommodate the size of the hotel, we came out of season so I can’t imagine what it would be like in the height of summer. Water slides are an added bonus although there were only 3 rubber rings to be used on some of the slides again no where near enough.
We hired a car for the duration of our holiday and I’m so glad we did as the hotel is in the middle of nowhere.
Overall very happy with our stay and I would return here.. .
961denzeld
01-01-1970 02:00
Gold city hotel, it was good. Room: big, but not very clean
Activities: good animation
Hotel: Good
Restaurant: not many variation in the food
Bedo is a legend!!. .
OnAir23614113253
01-01-1970 02:00
Good gold City. Room is good, thé food is good but not many variation, animation is super, bedo is amazing, services are good and gentle people.. .
keeganb133
01-01-1970 02:00
Kee. Fantastic place for families.. and great entertainment, plenty of sun lounges and lots todo food is ok plenty of options. .
kastac2025
01-01-1970 02:00
Lovely. Great stay! Excellent service, clean rooms, and perfect location. Highly recommend! Fantastic experience! The staff was friendly, the amenities were top-notch, and the view was stunning. A truly memorable stay!. .
461teeganb
01-01-1970 02:00
love this holiday. really good experience all staff is very nice i would recommend very funny and very friendly i would recommend bring your children as it is a family hotel. .
S5393LBcallumm
01-01-1970 02:00
Single father holiday with son. Hotel, food and all entertainment have been really good. I would like to highlight Bedo in entertainment as a very positive and proactive person who always went above and beyond for everyone involved.. .
mariamn781
01-01-1970 02:00
A place we would love to visit again. We stayed at Gold City in Alanya and had such a lovely experience. The hotel is located in a quiet and peaceful area a bit outside the busy center, which was exactly what we needed. From the very first moment we arrived, we felt welcome. The check-in was smooth, well-organized, and they had everything under control.
Our superior room was clean, nicely decorated, and had a beautiful view. It felt comfortable and well taken care of. The hotel in general was very clean, including the pool areas which were always tidy. The only small challenge was finding the right spots by the pools, and I did notice that near the slides there weren’t too many seats available.
One of the biggest highlights for us was the staff. They were incredibly helpful, understanding, and service minded throughout our stay. Guest relations, especially Eda the manager and the staff Busra, and Uulzhan really stood out with their kindness and professionalism. They were always quick to answer questions, solve problems, and made sure we felt looked after. The atmosphere at the hotel was very positive, and you could feel that the staff cared about the guests.
The buffet was another great part of the stay. There was always a big variety of food, fresh and well presented. It was clear that the buffet management was running things very well. A special thanks to manager Ramazan, and the waiters GulMariam Pinar and Hussain, who showed true hospitality and made sure everything was in order, clean, and ready. They worked hard to make the meals feel both comfortable and enjoyable.
All in all, it was a safe, cozy, and memorable stay for us. The all-inclusive really lived up to our expectations, and we are already looking forward to coming back. Gold City truly gave us a holiday where we could relax and feel at home, and we would happily recommend it to others.. .
X775VNpascalv
01-01-1970 02:00
Good experience. Very good experience, including good food. Especially the entertainment team with Bedo is very good! The swimming pools are also very good.. .