Hawaii Suite Beach Hotel

kerrisI6997UA
01-01-1970 02:00

AVOID AT ALL COSTS!!. I have never in my life experienced anything like this so called hotel! In fact, the best thing about it is the exit! Unbelievably rude staff! Pretended not to understand any English, but knew enough to tell us off 5 times on our first night for laughing! It wasn't even 9pm! Staff would not acknowledge me at all, but did my friend.... Until they realised he was gay! Food is diabolical and what isn't eaten at night is served the next day! There is no entertainment, no free WiFi and they even have the audacity to try and charge you to go on the beach! We made friends with 2 lovely ladies and 1 of them had left a little hair dye on the pillow case.... She was made to scrub it clean!! Also, don't go if you are a person of colour.... One poor woman, originally from Jamaica, was threatened with the police because her son jumped in the pool and made a splash! Horrendous experience!! Outside of the hotel, the people were friendly and welcoming, but inside the hotel was like a concentration camp!!. .

Viera
01-01-1970 02:00

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madagaskarrB4519TP
01-01-1970 02:00

stay away from this hotel. We will not recommended the hotel for anyone. Cant said it was our worse holiday but definitely one of the worse hotel we stay so fare,. .

01-01-1970 02:00

Not anymore. . Only who knew what mean customer service Was nightshift on reception.

jannaway2019
01-01-1970 02:00

Massively disappointed. Awful hotel. Really sad. Book with extreme caution. The hotel has been photoshopped to the max. Poor staff, poor facilities, poor attitudes. Budget hotel. Booking not found on arrival. Room broken in to on first night. Really poor support. No atmosphere. Would not issues branded spirits at the bar as brochure promised. Only 5 sun beds. Tried to charge for everything. Not worth the money. Careful.. .

paulabL5347MH
01-01-1970 02:00

Awful rotten cile. Awful stay . I’ve stayed in many hotels in Alanya and this one is by far the worse . Bedding didn’t get changed often , the room smelt of sewer and the air con let out a fishy smell . Staff are unpleasant and unwelcoming , we got threatened to be kicked out when we challenged paying an extra €300 for a room with a balcony (we had booked and payed for a room with a balcony in our booking ) food OMG awful rotten , not much to chose from , no labels to say what it was , most of it you couldn’t tell by looking at it . Pool area was ok but the sun loungers are disgusting you couldn feel the dirt when you sat on them and the smell of them was vile . No entertainment , no vibe or atmosphere , all round awful hotel and not worth the money. .

Svetlana
01-01-1970 02:00

. Готель в центрі міста, це дуже круто!!!. .

J2037NMhollyl
01-01-1970 02:00

WORST HOTEL EVER!!!. That was the worst hotel I have ever stayed in. To start with me and my mum arrived at the hotel at 12:10am Friday 3rd October and when we arrived they tried to charge us £300 extra to upgrade our room because they didn’t have any economic rooms left we refused to pay and had gotten the upgrade for free as it was a big inconvenience. Then walking by some of the staff as me and my mum walked to our room we were stared at from reception to the lift. Then after we slept we went for breakfast and it’s the WORST food I’ve ever eaten before but me and my mum let it slide thinking it was a one off. We then went back to the room so we can get some things to leave when there was a knock at our door and a maintenance guy came asking if we were checking out we said no we just got there he then came back 2 minutes later and told us reception wanted us so my mum went down and they tried to move us to the economic room we booked which they told us it was previously flooded which is why we couldn’t have it my mum explained she didn’t want the room in case it flooded again and ruined our clothes. we left the hotel a couple times and Friday evening me my mum and 2 Swedish women who was also mother and daughter went out when we came back we had 3 staff tell us they were coming with us to the beach and one staff member kept trying to grab my arm or hand I didn’t feel safe as a young girl because every time I moved my arm away he would try and grab my arm and hand again. Then the next day that same staff member asked for my instagram I told him I didn’t have it then he asked for my Snapchat so I told him I have a boyfriend but not long after I saw a notification on my instagram he had found my instagram but he didn’t know my last name so I think he’s looked at my passport information on the computer in reception and found it that way which made me feel unsafe and very uncomfortable. I think it’s disgusting how the staff can get away with actions on young women that make us uncomfortable because we left my dad and brother at home so it was only me and my mum and neither of us felt safe it’s absolutely DISGUSTING!!!!!! They also lied about their hotel they said free WiFi but we were charged £30 for 2 of us for 7 nights, they also said they had a snack bar 10am-12pm in-between breakfast and dinner but they didn’t, they also said they had a children’s splash pool but it should not be classed as a pool. The staff don’t clean things, they have stray cats around the hotel which u will find everywhere to keep rodents away which is fine but what wasn’t fine is a cat had done its business on a sun-bed and the staff didn’t clean it they just flipped it which is absolutely vile they also left dead flies, live flies and stains on the seats indoor I have honestly never been in such an appalling hotel. Then on Tuesday me and my mum was with some people we had met playing cards and having a laugh trying to make the best of our holiday with zero entertainment from the hotel it was 9:30pm and staff was coming up to us telling us off for being too loud but a table in front of us was being just as loud and not a word was said to them we felt targeted as we were a group of English and the only English people in the hotel I also felt very targeted for rejecting the staff which I shouldn’t have had to do in the first place. But I would never EVER recommend this hotel to anyone it’s absolutely ridiculous. I have genuinely never stayed in a worse hotel in my life the experience for me and my mum was that bad we were nearly crying to go home every night I will never be returning. .

Haci Mehmet
01-01-1970 02:00

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Thomassen
01-01-1970 02:00

Ikke bestill her!. Eneste positive med dette hotellet er beliggenhet. Maten var forferdelig! Spiste faktisk ikke en eneste dag på hotellet. Værste maten jeg har opplevd. Og ikke la dere lure av hva som står på nettsiden om utsikt. Dette gjelder ikke fra evnt balkong! Måtte betale ekstra for balkong på rommet ! Hva f.....